Senior Technical Writer

<p><strong>Description</strong><p>The Technical Writer III is an experienced technical documentation professional who works independently with minimal supervision. This person owns significant project workstreams, contributes strategically to content quality and structure, and helps improve documentation through proactive analysis and modernization.<p>This role focuses on creating clear, customer-focused technical content that simplifies complex topics and aligns with customer goals. The Technical Writer 3 will apply content architecture best practices, use AI tools to support drafting and content gap analysis, and help build modular, reusable documentation designed for both human readers and AI consumption.<p>The role also includes project leadership responsibilities, including managing multiple concurrent workstreams, tracking progress against sprint goals, identifying risks, reporting status, and supporting process or tooling changes. The Technical Writer 3 may also mentor junior writers and collaborate closely with global teams, subject matter experts, product teams, and <span style="color:rgb(8,7,7);">senior</span> documentation staff.<p>Note: This role may come into contact with confidential or sensitive customer information and must follow policies and applicable privacy laws.<p>Key Responsibilities<p>Content Creation<p>Create technical content ecosystems that bridge the gap between technical complexity and customer goals.<p>Take a portfolio-level view of documentation, ensuring content is useful, accurate, and aligned with user needs.<p>Use AI tools to support drafting while validating output with product knowledge and technical expertise.<p>Content Strategy & Architecture<p>Apply content standards and information architecture principles to create modular, reusable content.<p>Structure documentation to support both customer usability and AI-driven content consumption.<p>Evaluate existing documentation for quality, clarity, consistency, and usability.<p>Identify opportunities to curate, improve, consolidate, or retire outdated content.<p>AI Application<p>Lead AI-assisted content gap analysis initiatives.<p>Use AI-generated insights to identify missing, outdated, redundant, or low-value documentation.<p>Support content modernization through AI-assisted drafting, review, and analysis.<p>Validate AI-generated content using product and domain expertise.<p>Project & Team Leadership<p>Manage multiple concurrent documentation workstreams with minimal supervision.<p>Develop and execute tactical plans to meet project objectives, scope, and sprint goals.<p>Maintain appropriate updates in work tracking systems.<p>Prepare and present project status updates to stakeholders.<p>Identify risks clearly and provide recommendations to mitigate them.<p>Mentorship & Change Leadership<p>Advise and support junior technical writers as needed.<p>Support team members during process, tooling, or organizational changes.<p>Lead by example by demonstrating adaptability, change agility, and ownership.<p><strong>Skills</strong><p>Technical writing, dita, darwin information typing architecture dita, technical documentation, Agile, AsciiDoc, markup language<p><strong>Top Skills Details</strong><p>Technical writing,dita,darwin information typing architecture dita,technical documentation<p><strong>Additional Skills & Qualifications</strong><p>Ability to work independently with minimal instruction.<p>Strong written and verbal communication skills.<p>Strong attention to detail and commitment to documentation quality.<p>Ability to translate complex technical concepts into clear, user-focused documentation.<p>Experience working with engineers, product managers, SMEs, and globally distributed teams.<p>Ability to manage priorities across multiple projects and deadlines.<p>Proactive mindset toward content improvement and documentation modernization.<p>Comfortable operating in a technical environment and learning new products, tools, and workflows.<p><strong>Experience Level</strong><p>Expert Level</p><strong>Job Type & Location</strong><p>This is a Contract position based out of Raleigh, NC.</p><strong>Pay and Benefits</strong><p>The pay range for this position is $50.00 - $60.25/hr.<p>Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: <br /><span style="margin-left:10px;">• </span> Medical, dental & vision <br /><span style="margin-left:10px;">• </span> Critical Illness, Accident, and Hospital <br /><span style="margin-left:10px;">• </span> 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available <br /><span style="margin-left:10px;">• </span> Life Insurance (Voluntary Life & AD&D for the employee and dependents) <br /><span style="margin-left:10px;">• </span> Short and long-term disability <br /><span style="margin-left:10px;">• </span> Health Spending Account (HSA) <br /><span style="margin-left:10px;">• </span> Transportation benefits <br /><span style="margin-left:10px;">• </span> Employee Assistance Program <br /><span style="margin-left:10px;">• </span> Time Off/Leave (PTO, Vacation or Sick Leave)</p><strong>Workplace Type</strong><p>This is a fully onsite position in Raleigh,NC.</p><strong>Application Deadline</strong><p>This position is anticipated to close on Jun 7, 2026.<p> </p> <p> </p> <font size="6"></font><h4>About TEKsystems</h4> <p>We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. </p> <p>The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p> <p> </p> <p> </p> <font size="6"></font><h4>About TEKsystems and TEKsystems Global Services </h4> <p>We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.</p> <p>The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.</p> <p><b>San Francisco Fair Chance Ordinance:</b> Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.</p> <p><b>Massachusetts Lie Detector:</b> It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.</p> <p><b>Use of Artificial Intelligence (AI):</b> We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...