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Sales Development Representative (Inbound)

May 23, 2026

<h2>ABOUT RETELL AI</h2>Retell AI is using first principles to reimagine the call center with cutting-edge voice AI.Since launching 18 months ago, thousands of companies now utilize Retell’s AI voice agents to handle sales, support, and logistics calls that once required large teams of human agents. Backed by Y Combinator, Alt Capital, and other leading investors, we have scaled to $36M ARR with a team of 20 people, up from $5M at the start of 2025.Our vision for 2026 is to build a modern CX platform where entire contact centers are powered by AI. Instead of basic automation that needs constant human tuning, we’re creating intelligent AI “workers” that can act as frontline agents, QA analysts, and managers, continuously executing, monitoring, and improving customer interactions.We’re growing quickly and looking for ambitious builders who want to tackle hard technical problems, move fast, and have real impact at one of the fastest-growing voice AI startups.Let’s build the future together.<ul style="min-height:1.5em"><li>We’re a top 50 AI app in a16z list: <a target="_blank" rel="noopener" class="decorated-link" href="https://tinyurl.com/5853dt2x?utm_source=chatgpt.com">a16z Top AI Apps</a></li><li>#4 on Brex's Fast-Growing Software Vendors of 2025: <a target="_blank" rel="noopener" class="decorated-link" href="https://www.brex.com/journal/brex-benchmark-december-2025?utm_source=chatgpt.com">Brex Benchmark 2025</a></li><li>We're also one of the top ranking startups on: <a target="_blank" rel="noopener" class="decorated-link" href="https://leanaileaderboard.com/?utm_source=chatgpt.com">Lean AI Leaderboard</a></li><li>Enterprise Tech 30: <a target="_blank" rel="noopener" class="decorated-link" href="https://www.wing.vc/et30/overview?utm_source=chatgpt.com">Wing Venture Capital ET30</a></li></ul><h2>ABOUT THE ROLE</h2>We’re looking for an Inbound Sales Development Representative to help scale and optimize Retell AI’s inbound pipeline engine.You’ll be one of the first touchpoints for companies evaluating Retell and play a critical role in how inbound demand gets qualified, routed, and converted into pipeline. You’ll work closely with the VP of Revenue and account executives to ensure high-quality customer experiences across every inbound interaction.This role is ideal for someone who thrives in fast-moving environments, communicates exceptionally well, and wants exposure to one of the fastest-growing AI companies in the market.<h2>KEY RESPONSIBILITIES</h2><ul style="min-height:1.5em"><li>Own timely responses across inbound channels including website forms, email, live chat, and LinkedIn</li><li>Qualify inbound leads and route opportunities appropriately across enterprise and SMB/mid-market segments</li><li>Schedule discovery and demo calls for account executives</li><li>Maintain clean, accurate CRM hygiene across all prospect interactions and stages</li><li>Develop strong product knowledge and confidently communicate Retell’s value proposition</li><li>Partner with revenue leadership to improve inbound qualification processes, messaging, and workflows</li><li>Track performance against qualified meetings, opportunities created, and pipeline contribution</li></ul><h2>YOU MIGHT THRIVE IF</h2><ul style="min-height:1.5em"><li>You’re naturally high-energy and enjoy interacting with people throughout the day</li><li>You have prior customer-facing experience in hospitality, retail, service, support, or sales environments</li><li>You communicate clearly, ask thoughtful questions, and actively listen</li><li>You stay organized under volume and consistently follow through on details</li><li>You’re comfortable operating in fast-paced environments with evolving processes</li><li>You learn quickly and are excited to understand technical products deeply</li><li>You want to grow rapidly in a high-performance startup environment with meaningful ownership</li></ul><h2>JOB DETAILS</h2><ul style="min-height:1.5em"><li>Cash Compensation: $6,000 – $8,000/month base (1099)<ul style="min-height:1.5em"><li>Variable Compensation: Performance-based bonus tied to qualified meetings and opportunities created</li></ul></li><li>Location: Fully Remote (US or Canada)</li><li>Reporting Structure: Directly reports to the VP of Revenue</li></ul>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...