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[Remote] Endpoint Engineering Lead, Digital Workplace Services, Remote

July 25, 2026

Note: The job is a remote job and is open to candidates in USA. Raytheon is the world's largest aerospace and defense company, dedicated to solving complex problems and delivering solutions for national security. The Lead Endpoint Engineer will drive the endpoint technology strategy, overseeing requirements, technical solutions, and user acceptance testing while ensuring alignment with enterprise standards.

Responsibilities

Endpoint Service Coordination: Partner with Raytheon functional partners and Enterprise Services teams to identify, prioritize, and execute endpoint updates and initiatives effectively
User Experience Advocacy: Serve as the primary advocate for end-users, ensuring that endpoint technologies are meeting their needs and performance expectations
Raytheon Representation: Represent Raytheon during Enterprise governance boards. Understand Raytheon’s needs and represent them as the official voice for Raytheon when approving changes at the Enterprise level
User Acceptance Testing Management: Establish and manage Raytheon’s User Acceptance Test community, ensuring changes are tested thoroughly before rolling out to the general community
Performance Issue Resolution: Act as a technical evaluator and escalation point for users experiencing performance issues with their endpoint assets, ensuring prompt resolution
Compliance Alignment: Ensure that all endpoint solutions and processes adhere to RTX’s compliance standards, including security, data protection, and regulatory requirements

Skills

Typically requires a University Degree or equivalent experience and minimum 10 years prior relevant experience, or an advanced Degree in a related field and minimum 7 years' experience
Experience with Windows OS; endpoint management software including Intune and SCCM; endpoint security and response tools including Microsoft Defender; patch and update management; and software packaging and deployment
Experience with evaluation of hardware performance and identifying issues for correction
Experience in IT service delivery, particularly in endpoint management, digital workplace services, or end-user support
U.S. Citizen - U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Familiarity with Raytheon's Engineering and Operations areas, especially with the groups responsible for managing critical endpoint environments
Strong stakeholder management skills
Ability to align cross-functional groups
Strong troubleshooting and root cause analysis skills

Benefits

Medical
Dental
Vision
Life insurance
Short-term disability
Long-term disability
401(k) match
Flexible spending accounts
Flexible work schedules
Employee assistance program
Employee Scholar Program
Parental leave
Paid time off
Holidays
Annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement

Company Overview

Raytheon, an RTX business, creates next-generation defense solutions that are smarter, faster and better than previously thought possible. It was founded in 1948, and is headquartered in Waltham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...