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Account Strategist / Account Manager
<p><a style="font-size: 11pt" href="https://belkins.io/">Belkins</a><span style="font-size: 11pt"> is t</span><a style="font-size: 11pt" href="https://clutch.co/profile/belkins">he most reviewed B2B appointment setting company in the USA</a><span style="font-size: 11pt">, with over 300 5-star reviews, and is ranked among the Top-3 best professional service firms in the world 2024 by Clutch.</span></p><p><br></p><p><span style="font-size: 11pt">Trusted by industry leaders, including </span><b style="font-size: 11pt">General Electric, Nvidia, UC Berkeley, Zendesk, Cloudflare, and over 1,000 other </b><span style="font-size: 11pt">businesses in the USA — from startups to Fortune 500, empowering companies across 50+ industries with a results-oriented full-funnel outreach, boasting a staggering </span><b style="font-size: 11pt">average of $10 return on every $1 spent with <a href="http://Belkins.We">Belkins.</a></b></p><p><br></p><p><span style="font-size: 11pt">We foster long-term partnerships to unlock the full potential of B2B clients, allowing them to scale steadily regardless of market shifts.</span></p><p><br></p><p>And now we're looking for a driven <strong>Account Strategist</strong> - <strong>someone who takes full ownership of client relationships and delivers results that actually move businesses forward.</strong></p> <p><span style="text-decoration: underline;"><span style="color: #000000; text-decoration: underline;"><strong>The Role</strong></span></span></p> <p>As an Account Strategist at Belkins, you <strong>own the relationship end to end</strong>. You build the strategy, manage the client, align the internal team, and make sure the numbers move.<strong> You'll carry 10 – 15 live client accounts simultaneously,</strong> each with their own goals, blockers, and stakeholders.</p> <p><strong>You're not a coordinator. You're the person who decides what happens next, and makes it happen.</strong></p> <p>Every week, you'll navigate demanding client conversations, translate data into strategy, and lead a pod of SDRs in a pair with the Delivery Lead toward ambitious KPIs.</p> <p><strong>If you're energized by that kind of ownership and thrive in high-volume, client-facing environments, this role was built for you.</strong></p> <p></p><p><br></p><b>What you'll be doing</b><div> <p>- Owning<strong> 10–15 client accounts simultaneously:</strong> communication, health, risk management, retention, and upsells.</p> <p>- Building <strong>high-level outbound omnichannel strategies </strong>for each client. Ensure smooth performance, identify blockers, and suggest rectification strategies.</p> <p>- Running 3–4 client calls per day. Status updates, strategy sessions, difficult conversations, and showing up fully to every one of them.</p> <p>- Leading the internal pod (which consists of SDRs, Delivery Lead, Content Specialist) toward client KPIs, not just reporting on them.</p> <p>- Managing escalation when results fall short: looping in the Training Manager and Delivery Lead, driving alignment, not just flagging issues.</p> <p>- Balancing individual and team KPIs (50%/50%) and being accountable for both.</p> </div><p><br></p><b>What you bring</b><div> <p><strong>- 3+ years in account management, client success, or B2B lead generation</strong> — with <strong>at least 5 concurrent projects under your belt, ideally 10+</strong></p> <p>- Proven <strong>full ownership</strong> of account health and results, coordination, support, and actual accountability.</p> <p>- Experience managing stakeholders on both sides: clients with high expectations and internal teams you need to motivate, not just update.</p> <p>- The ability to stay composed in difficult client conversations and turn conflict into productive insight.</p> <p>- Well-developed time-management framework. There are no fixed hours here, and when priorities slip, 15 clients will feel the impact.</p> <p><strong>- Native or C2 English, written and spoken</strong></p> <p>- Familiarity with outreach tools and CRM is a plus (we use <strong>Reply, Nooks, Planhat, HubSpot, Expandi, Slack, Gmail, OpenAI, Claude</strong>)</p> </div><p><br></p><b>What's special about working at Belkins</b><p>- You'll work at the<strong> #1 lead generation agency</strong> — not a single-product company.<strong> Every quarter brings new industries, new challenges, new tactics.</strong></p> <p>- Every action that moves a client forward is recognized and rewarded.</p> <p>- You'll have<strong> full autonomy over how you work</strong> and a senior AM alongside you during the onboarding period to set you up for success.</p> <p>- There's a real growth path: AM is already a senior role, and strong performers grow into Tribe Lead as the company scales.</p> <p>- For every client, you work within a dedicated pod: SDRs, Researchers, a Delivery Lead, Content Specialist, <strong>so</strong> <strong>you're never alone, and always learning.</strong></p><p><br></p><b>You're our kind of person if you</b><div> <p>- Are truly energised by talking to people — not just tolerant of it. Three to four client calls a day should recharge you, not drain you.</p> <p>- Can hold structure across a high volume of relationships without being micromanaged.</p> <p>- Read the room and adjust your tone, message, and approach before a situation becomes a problem.</p> <p>- Are proactive about improving processes, not just executing them.</p> <p>- Believe the best AM is the one who already knows what the client is about to complain about and has already fixed it.</p> </div><p><br></p><b>What to expect in our process</b><div> <p><strong>- Screening call</strong> with <a href="https://www.linkedin.com/in/innamuzychenko/">Inna</a> (TA Specialist) (30–45 min) — a conversation about your background, motivation, and fit</p> <p><strong>- Test assignment</strong> — a practical case to see how you think about account health, risk, and client communication</p> <p><strong>- Interview with </strong><a href="https://www.linkedin.com/in/yuriy-boyko/">Yurii</a> (Head of Account Management) (60 min) — competency deep-dive + role-play scenario</p> <p><strong>- Final interview with Heads & Culture</strong> (45–60 min) — leadership alignment and the bigger picture</p> </div><p><br></p><p></p> <p> </p><p><strong>If this all sounds like the right challenge, go ahead and apply!</strong></p> <p></p><p><br></p><p><span style="font-size: 11pt;">If you’re ready to take on a high-impact challenge, lead a transformation, and be rewarded for aggressive growth, we want to hear from you. At Belkins, we care deeply about our team members, and we prove it through:</span></p><p><br></p><p><b style="font-size: 11pt;">Competitive Pay: </b><span style="font-size: 11pt;">Your dedication deserves more than recognition; it deserves compensation that matches your expertise.</span></p><p><br></p><p><b style="font-size: 11pt;">Remote-First Flexibility:</b><span style="font-size: 11pt;"> We’ve transitioned to a fully remote environment so you can work where you're most productive. Our flexible hours help you stay agile and focused.</span></p><p><br></p><p><b style="font-size: 11pt;">Professional Growth:</b><span style="font-size: 11pt;"> We’re a launchpad for your career. Through regular feedback, 1:1s, internal mobility, and knowledge-sharing, your growth is enabled and celebrated. We also maintain an internal wiki for insights and a library of the latest business books to keep you sharp.</span></p><p><br></p><p><b style="font-size: 11pt;">Well-being focus:</b><span style="font-size: 11pt;"> Your mental health is a priority. We offer mental health lectures and support for your overall well-being.</span></p><p><br></p><p><b style="font-size: 11pt;">Recharge Time:</b><span style="font-size: 11pt;"> We prioritize your rest with 20 paid vacation days, parental leave, fully covered sick days, and unlimited days off for unexpected needs.</span></p><p><br></p><p><b style="font-size: 11pt;">Global Sync: </b><span style="font-size: 11pt;">We align with U.S. holidays to keep our global teams in sync.</span></p><p><br></p><p><b style="font-size: 11pt;">Memorable Team Experiences:</b><span style="font-size: 11pt;"> Work hard, play hard — even from a distance. Our online team-building events and all-hands gatherings bring humor, memes, and a lively atmosphere that makes teamwork genuinely fun.</span></p>